The Wireless Boys, LLC offers a 30 day return policy for all items returned in new, untested condition. A full refund of the original purchase price will be issued. All products must be returned within 30 days of the original shipment date. All returns must have the assigned RMA number on the outside of the package which will be included in the return authorization form which will be emailed to you. Any returns made without an Return Merchandise Authorization number on the outside of the package could be refused. Shipping charges are non-refundable. Headsets must be returned unopened with the original factory seal on them due to sanitary reasons. All software and memory cards must be returned unopened with the original factory seal on the box. Products returned to us which do not meet our return policy will be returned at the senders request and expense or disposed of if customer does not wish for product to be returned to them.
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